Are these fixed prices?
They're starting prices. Every business is different, so your written quote confirms the final price for your project, including anything quoted separately.
What does the first-year price include?
For Signature and Professional, it includes both your professionally designed website and your first 12 months of managed hosting, with regular updates and maintenance, technical fixes on our side, and your assistance hours.
What happens after the first 12 months?
Signature renews at $499 a year or $49 a month, and Professional at $699 a year or $69 a month. Your assistance hours renew with each service year.
What is Personalized Website Assistance?
Time from our team for routine changes you'd rather we make: updating menus, hours, contact details, photos, and text, minor formatting, and help using your dashboard. Signature includes 5 hours and Professional 10 hours per service year.
What isn't covered by assistance hours?
New pages, new functionality, custom programming, redesigns, advanced animation, online ordering, payment or reservation integrations, AI assistants, and complex integrations are quoted separately. You can request them the same way, and we'll send a quote before any paid work begins.
Do I pay if something on my website breaks?
Not when the problem is on our side. Fixing technical problems we're responsible for, keeping your hosting and SSL running, and security maintenance are part of your managed service, and they never use your assistance hours.
Can I get more assistance hours?
Yes. If your included hours run low, additional assistance can be added whenever you need it, and we'll confirm the price with you first.
How many pages are included?
Signature includes up to 5 standard pages and Professional up to 8. A standard page is a regular content page built from your website's existing design and sections, such as Home, About, Menu, Services, or Contact. The Privacy Policy, Terms, and similar legal pages we provide don't count. Extra pages, and pages that need new functionality, are quoted separately.
What does mobile-first design mean?
Every BirdySites website is designed to look beautiful and work smoothly on smartphones, tablets, and desktop computers. Your website automatically adapts to different screen sizes, making it easy for visitors to browse, navigate, and interact with your business. Visitors may also be able to add the website to their phone's home screen for quick access, giving it an app-like experience.
What does the standard SEO setup include?
We set up the basics that help search engines understand your website: clear page titles and descriptions, a sensible heading structure, and, where appropriate, a sitemap and the settings that let search engines index your website. It doesn't include ongoing SEO campaigns, and no one can guarantee search rankings.
What is the BirdySites footer branding?
A small "Powered by BirdySites" credit in your website's footer. It's required on Signature. On Professional it's optional: shown by default, and you can have it removed or restored whenever you like (from your dashboard, once available). Full Ownership websites don't require it.
Who owns my website?
Your business content, domain, logos, and materials are always yours. With Signature and Professional, BirdySites keeps the website's underlying code, themes, and components and you have a hosted-use license. With Full Ownership, you own the agreed custom deliverables, with broader commercial rights.
Can I take my website elsewhere later?
Yes. Signature and Professional customers can request a Website Independence Buyout. We send a personalized quote; once it's approved and paid, you receive the agreed website files and a perpetual license to host, modify, and maintain your website wherever you like, including with another developer.
How is the Independence Buyout different from Full Ownership?
The buyout gives your business a perpetual license to run and change your existing website independently, and it can go with your business if you sell it, but it doesn't include resale or redistribution rights. Full Ownership is a custom project where you own the agreed deliverables, with broader commercial rights, including resale and redistribution.
Is a Full Ownership design exclusive to me?
Full Ownership gives you ownership of your agreed deliverables, but not exclusivity over design ideas: we may create other websites with similar styles, layouts, or features, while always respecting the rights assigned to you. If you'd like an exclusive design, we can arrange it separately.
Can BirdySites host my Full Ownership website?
Yes. Managed hosting is optional and quoted separately, and choosing it doesn't change your ownership. Dashboard access and assistance depend on your hosting agreement.
Can I host my Full Ownership website with another provider?
Absolutely! With Full Ownership, you can host your website with BirdySites or another compatible hosting provider.
We build custom websites using modern technologies such as HTML, CSS, JavaScript, React, Next.js, Astro, and more. We're not tied to a single framework or platform. We select the best technology based on your project's needs, features, and hosting preferences.
Before development begins, we'll discuss your hosting plans and how you'd like to manage your website, ensuring the right solution for your business.
Can I edit my website myself?
A private customer dashboard for Signature and Professional customers is planned, with self-service editing that never uses your assistance hours. Until it's available, our team makes your updates for you.